VK Warranty & Return Policy

Vape King Inc. strives to provide the best customer service in Southwest Florida. We have created our return policy to help our customers trouble shoot any problems that they may have with products purchased from our company. Please understand that not all circumstances will result in product replacement.

VAPE KING OFFERS A 7 DAY WARRANTY ON PRODUCTS SOLD. NO EXCHANGES OR RETURNS. MANUFACTURER DEFECT ONLY. 

Some Products Vape King Inc. sells that are not covered under warranty include:

-E liquids / E juice
-Opened or Used Coils
-Abused or Damaged Hardware
-Rebuildable Products (RDAs, RDTAs, Wire, Wick, etc.)
-Batteries (18650, 20700, 26650 style)
-Individual Items Within a Kit (Orings, Glass, Bands, etc..) Drip Tips

All items must have all included parts and original packaging. Original Receipt required.

If you suspect you have received a defective product please contact your nearest store or our main Bonita Springs location within the first 7 days. As inventory is always changing specific colors may or may not be in stock. If the exact same product is not in stock, store credit will be issued for the original purchase price and may be used toward purchase of a new product.

Most products sold by Vape King Inc. carry additional warranties from the manufacturer. For any manufacturer defect beyond 7 Days please contact the device manufacturer. This information can typically be found on the product information pages included with your product.

PLEASE CHECK ALL PRODUCTS BEFORE YOU LEAVE THE STORE TO ENSURE YOU HAVE RECEIVED THE CORRECT PRODUCTS.

**Special Juul Device Warranty**

All Juul Devices are sold “as-is”.  We Recommend for customers register their Juul device to get the full 1-year warranty through the manufacturer directly.